Problems Faced By Mobile Banking

From the application of mobile banking in 2013, the most popular transaction among customers is Forex, which has the highest real-time requirements. The largest transaction volume is the subscription and redemption of money market funds, and the largest number of transactions is query transactions. Mobile phone recharging transactions are highly appreciated by customers, and customers can fully feel the convenience of mobile banking when traveling or even going abroad.

Compared with online banking and telephone banking, the unique advantages of mobile banking at any time have been highlighted. However, the real advantages of mobile banking lie in security and identity authentication. In fact, mobile terminals and wireless networks use a variety of technologies to ensure data security, which is higher than online banking and mobile banking. What has not been fully recognized in 2013 is that because mobile terminals and mobile cards are the most private electronic devices, they have the function of identity authentication. By using the identity authentication function of mobile banking to solve the problem of customer identification for large-value transfer and payment transactions, it can greatly improve the security of such businesses, reduce transaction risks, and play an important role in promoting business development. In the long run, it is technically feasible to use mobile terminals to ensure the security of the entire electronic transaction channel and to authenticate the customer's identity, but it is also convenient and completely acceptable from the customer's perspective.

The main problem with the development of mobile banking in 2013 is that the entire mobile banking transaction process involves mobile terminal manufacturers, mobile operators, banks and customers, and the entire production chain is too long. In 2013, the support of mobile terminal devices and mobile operating devices for data services is still not standardized. Any incompatibility will affect the use of customers.