Why Can't I Understand Calls on My Phone? (Easy Fixes!)

Have you ever been on a phone call but couldn't hear or understand the other person clearly? This can be frustrating, but the problem is usually easy to fix. Let's look at the most common reasons and simple solutions.

 

1. Weak or Unstable Network Signal

📶 Problem:

Voice cuts in and out.

There's a delay (like an echo).

Calls drop often.

🔧 Fix:

Move to an open area (away from walls or elevators).

Turn on Airplane Mode for 10 seconds, then turn it off.

If using Wi-Fi calling, switch to mobile data (or vice versa).

Call your network provider to check for outages.

 

2. Phone Speaker or Microphone Issues

🎤 Problem:

You can't hear anything, but music/videos play fine.

The other person can't hear you.

🔧 Fix:

Clean the speaker/microphone (dust or dirt can block sound).

Test with headphones-if it works, your phone's speaker may be broken.

Restart your phone. If the problem continues, visit a repair shop.

 

3. Software Glitches

📱 Problem:

Calls were fine before, but suddenly sound bad.

Only happens with certain apps (like WhatsApp or Skype).

🔧 Fix:

Restart your phone.

Update your phone's software (Settings > System Update).

Close background apps (they can slow down calls).

If using a calling app (like Zoom), check its microphone permissions.

 

4. Wrong Call Settings

⚙️ Problem:

Call is on mute or speakerphone by accident.

Bluetooth is connected, but sound goes to headphones.

🔧 Fix:

Check if the call is muted (look for the 🚫 icon).

Turn off Bluetooth (Settings > Bluetooth).

Reset call settings (Settings > System > Reset > Reset Network Settings).

 

5. Problem with the Other Person's Phone

📞 Problem:

Only one contact sounds unclear.

Others hear you fine.

🔧 Fix:

Ask the person to check their microphone/speaker.

Try calling them from a different phone to test.

 

Quick Checks Before Panicking!

✅ Test with different people – If only one person sounds bad, it's their phone.
✅ Try headphones – If sound is clear, your phone's speaker may be faulty.
✅ Record a voice memo – If playback is unclear, your microphone is the issue.

 

Still Not Working?

If none of these fixes help, your phone might need professional repair. Back up your data and visit an official service center.

Hope this helps! 📲🔊 Let us know in the comments if you have other solutions.